Privacy Policy

Your Privacy Matters

At StayOvah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Process bookings and payments
• Verify user identities and prevent fraud
• Communicate about bookings, account updates, and platform changes
• Send marketing communications (with your consent)
• Personalize your experience on the platform
• Analyze usage patterns to enhance our services
• Comply with legal obligations
• Resolve disputes and enforce our Terms of Service

3. How We Share Your Information

We may share your information with:

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-out: Unsubscribe from marketing emails at any time
• Data Portability: Request a copy of your data in a machine-readable format
• Object: Object to certain types of data processing

To exercise these rights, please contact us at privacy@stayovah.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our platform.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your personal data, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of StayOvah after changes are posted constitutes acceptance of the updated policy.